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EurekaLog Viewer: The Ultimate Solution for Bug Report Viewing and Tracking


EurekaLog Viewer: A Powerful Tool for Viewing and Managing Bug Reports




If you are a developer who uses comes in handy. In this article, we will introduce you to EurekaLog Viewer, a tool that allows you to view bug reports from your customers in a more convenient way, as well as store them in one database, filter them, edit them, export them, and more. We will also show you how to download and install EurekaLog Viewer, how to use its main features, and what are some alternatives to it.


What is EurekaLog Viewer?




EurekaLog Viewer is an application that allows you to view bug reports from your customers generated by EurekaLog. Aside from viewer functionality, it also stores all reports in one database, allows you to manage reports, filter them, etc. Although EurekaLog bug reports are simple text files that can be viewed with Notepad or any other text editor, EurekaLog Viewer displays the reports in a more convenient way:




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  • It shows the detailed information about the exception type, message, address, module, unit, class, procedure, line number, call stack, CPU registers, etc.



  • It shows the screenshot of the application at the moment of the exception (if available).



  • It shows the system information about the operating system, hardware configuration, memory usage, etc.



  • It shows the custom information that you can add to your bug reports using EurekaLog's options.



The main features of EurekaLog Viewer




EurekaLog Viewer has many features that make it a powerful tool for viewing and managing bug reports. Some of these features are:


  • It supports plain-text or FireBird database formats for storing bug reports.



  • It can auto-download reports from a folder or an e-mail account.



  • It can work as a viewer or as a bug tracker software (collect bug reports into a database).



  • It can filter, sort, group, and search bug reports by various criteria.



  • It can edit, delete, export, and send bug reports via e-mail or FTP.



  • It can generate statistics and charts based on bug reports data.



  • It can compare two bug reports and highlight the differences.



  • It can integrate with external tools such as IDEs (Delphi/C++Builder), debuggers (WinDbg), disassemblers (IDA), etc.



The benefits of using EurekaLog Viewer




Using EurekaLog Viewer has many benefits for developers who use EurekaLog. Some of these benefits are:


  • It saves time and effort by allowing you to view and manage bug reports in one place.



  • It helps you to analyze and understand the causes of the exceptions in your applications.



  • It helps you to fix the bugs faster by providing you with detailed information and tools.



  • It helps you to improve the quality and reliability of your applications by reducing the number of bugs and exceptions.



  • It helps you to communicate with your customers and provide them with better support and service.



How to download and install EurekaLog Viewer?




If you want to use EurekaLog Viewer, you need to download and install it on your computer. Here are the steps to do that:


The system requirements for EurekaLog Viewer




Before you download and install EurekaLog Viewer, you need to make sure that your computer meets the following system requirements:


  • Operating system: Windows XP or later (32-bit or 64-bit).



  • Processor: Pentium 4 or later.



  • Memory: 512 MB or more.



  • Disk space: 50 MB or more.



  • Internet connection: Required for downloading bug reports from e-mail or FTP.



The steps to download and install EurekaLog Viewer




Once you have checked the system requirements, you can follow these steps to download and install EurekaLog Viewer:


  • Go to the of EurekaLog Viewer and click on the Download button.



  • Choose the version of EurekaLog Viewer that suits your needs. There are two versions available: Standard and Professional. The Standard version is free and has limited features, while the Professional version is paid and has full features. You can compare the features of both versions .



  • Save the installer file to your computer and run it.



  • Follow the instructions on the screen to complete the installation process.



  • Launch EurekaLog Viewer from the Start menu or the desktop shortcut.



How to use EurekaLog Viewer?




After you have installed EurekaLog Viewer, you can start using it to view and manage bug reports from your customers. Here are some of the main tasks that you can do with EurekaLog Viewer:


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How to open and view bug reports in EurekaLog Viewer




To open and view bug reports in EurekaLog Viewer, you can do one of the following:


  • Drag and drop bug report files (.el, .elf, .elg, .zip) from Windows Explorer to EurekaLog Viewer's window.



  • Use the File menu or the toolbar buttons to open bug report files from your computer or network.



  • Use the Auto-Download feature to automatically download bug reports from a folder or an e-mail account. You can configure this feature from the Options menu.



Once you have opened a bug report file, you can view its details in different tabs:


  • The General tab shows the general information about the exception, such as type, message, address, module, unit, class, procedure, line number, etc.



  • The Call Stack tab shows the call stack of the exception, which is a list of procedures that were executed before the exception occurred. You can double-click on any procedure to jump to its source code (if available).



  • The Modules tab shows the list of modules (DLLs) that were loaded by the application at the time of the exception. You can double-click on any module to view its properties, such as version, size, date, etc.



  • The Processes tab shows the list of processes that were running on the system at the time of the exception. You can double-click on any process to view its properties, such as ID, priority, memory usage, etc.



  • The Threads tab shows the list of threads that were running in the application at the time of the exception. You can double-click on any thread to view its properties, such as ID, priority, CPU usage, etc.



  • The CPU tab shows the CPU registers and flags at the time of the exception. You can also view the disassembly of the code at the exception address.



  • The Screenshot tab shows the screenshot of the application at the time of the exception (if available).



  • The System tab shows the system information about the operating system, hardware configuration, memory usage, etc.



  • The Custom tab shows the custom information that you can add to your bug reports using EurekaLog's options.



How to filter, sort, group, and search bug reports in EurekaLog Viewer




If you have many bug reports in your database, you may want to filter, sort, group, and search them by various criteria. EurekaLog Viewer allows you to do that easily:


  • To filter bug reports by a specific field, such as exception type, module name, date, etc., you can use the Filter Bar at the top of the main window. You can also use the Advanced Filter dialog to create more complex filters with multiple conditions.



  • To sort bug reports by a specific field, such as exception type, module name, date, etc., you can click on the column header of that field. You can also use the Sort dialog to sort by multiple fields.



  • To group bug reports by a specific field, such as exception type, module name, date, etc., you can drag and drop the column header of that field to the Group By Box at the top of the main window. You can also use the Group By dialog to group by multiple fields.



To search bug reports by a specific text, such as exception message, call stack, custom information, etc., you can use the Search Bar at the bottom of the main window. You can also use the Find dialo


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